Cancellations must be initiated and completed through your online tourist account at least 90 days before the first day of your permit start date to receive a 50% refund of the permit fee (excludes early access fee). If you have more than one permit needing to be cancelled, each must be done individually in order to receive the 50% refund. Any refund will be returned to the credit card on file that was used to make the original purchase. Refunds may take several weeks to fully process.

Cancellations made within 90 days of the first day of your permit start date are not eligible for any type of refund. In those situations, the purchase price is non-refundable. NO EXCEPTIONS WILL BE MADE OR ALLOWED.

Other than for bookings cancelled within the allowable time frame and method announced in this policy, no refunds of any kind will be given for any other reasons, including but not limited to adverse weather, natural disaster, health emergency, travel disruptions, personal issues, and/or disease epidemic/pandemic.  NO EXCEPTIONS WILL BE MADE OR ALLOWED.

We kindly ask that you cancel your booking online through your tourist account regardless of date and whether you qualify for a refund so that the Tribe may have notice and accurate accounting of who is present on tribal lands.